Ordering & Delivery
Ordering & Shipping Information
Deliveries are made on Mondays and Thursdays (excluding bank holidays). You can choose your first delivery date at checkout. Order by midnight on Monday → delivery Thursday. Order by midnight on Thursday → delivery Monday. For subscriptions, you can
Delivery Tracking & What to Do if There’s an Issue
Don’t worry! DPD will leave your order in a safe space or with a neighbour. Our boxes are well-insulated with liners and dry ice, so your meals and little bites should stay frozen until you return home. Once your order has been processed, you’ll rece
Order Cancellations, Changes & Refunds
Once an order is placed, there is a short window where we may be able to cancel it and issue a full refund. After your order has been sent to our third-party fulfilment partner for processing, cancellation cannot be guaranteed. In some cases, we can
Payment Methods
We accept a variety of payment options for your convenience, including Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, and Shop Pay.
Gift Cards
Give the gift of choice! Our gift vouchers never expire, so your loved ones can enjoy them whenever it’s most convenient. It’s the perfect way to treat someone special—without any rush.