Ordering & Delivery
Delivery Information
Deliveries are made on Mondays and Thursdays. You can choose your first delivery date at checkout. Order by midnight on Monday → delivery Thursday. Order by midnight on Thursday → delivery Monday. For subscriptions, you can manage subsequent deliveri
Delivery, Tracking & What to Do if There’s an Issue
Don’t worry! DPD will leave your order in a safe space or with a neighbour. Our boxes are well-insulated with liners and dry ice, so your meals and snacks should stay frozen until you return home. Once your order has been processed, you’ll receive a
Cancellations and Refunds
Once an order is placed, there is a short window where we may be able to cancel it and issue a full refund. After your order has been sent to our third-party fulfilment partner for processing, cancellation cannot be guaranteed. In some cases, we can
Payment Methods
We accept a variety of payment options for your convenience, including Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, and Shop Pay.
Bank Holiday 2026 Delivery Schedule
Bank Holiday 2026 Delivery Update. To help you plan ahead for the 2026 bank holiday weekends, here’s our adjusted delivery schedule. Early May Bank Holiday. 📦 Thursday 30th April – Final delivery before the Early May Bank HolidayOrder by midnight on
Gift Cards
Give the gift of choice! Our gift vouchers never expire, so your loved ones can enjoy them whenever it’s most convenient. It’s the perfect way to treat someone special—without any rush.