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What if my package gets lost or arrives damaged?Updated 2 months ago

We strive to ensure every order reaches you in perfect condition, but unfortunately in rare cases things don't quite work out. We take pride in our customer service and aim to recify any issues swiftly.

Lost delivery

In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details.

Damaged goods

We understand the disappointment of receiving a damaged package. In such instances, please report to our customer support team at [email protected] and include photos of the damaged items or package.

We will review the provided documentation and, if necessary, arrange for a replacement or issue a refund.

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