Managing Your SubscriptionUpdated 11 days ago

Our subscription service is designed to be flexible and convenient. You can skip, pause, change meals or delivery frequency, or cancel at any time. There’s no commitment beyond your first order, and you have the freedom to manage your subscription however it suits you.

If your order has already been processed and is being prepared, any changes will apply to your next delivery.

Managing Your Subscription

To manage your subscription:

1. Go to your My Account page and log in.

2. Select Subscriptions from the header.

From your subscription dashboard, you can easily manage:

• Your chosen meals

• Skipping your next delivery

• Next shipment date

• Delivery address

• Frequency of delivery (every 1, 2, 4, 6, or 8 weeks)

• Payment methods

• Cancelling your subscription

To help you stay prepared, we’ll send two reminder emails before your upcoming order so you can review and adjust anything before your payment is taken.

Payment schedule:

• Monday deliveries: payment processed on the Friday before

• Thursday deliveries: payment processed on the Monday before

Note: Changes made after your order is being processed will apply to your next delivery, not the current one.

Canceling Your Subscription

To cancel your subscription:

1. Go to My Account and select Subscriptions from the header.

2. Scroll down and click Edit Contents.

3. Scroll to the bottom of the page and click Cancel Subscription.

We ask that you provide a reason for cancelling. Your feedback is highly valued and helps us improve our service.