Pots for Tots

You can update the card used on your subscription by heading to the <a href="https://potsfortots.co.uk/account" rel="noopener noreferrer" target="_blank">My Account</a> page.Once signed in, select Manage Subscriptions &gt; Payment Methods &gt; Select the payment method you wish to update &gt; Edit &gt; Send Update Email.You will receive an email with the subject &apos;Update your payment method for Pots For Tots&apos;. Click Confirm Payment Information and enter the new card details.&#xA0;Once done, head back to your Manage Subscriptions page and select Manage Subscription for the subscription that you wish to use this card against.&#xA0;At the bottom left of this page you will see the payment method that is being used for the subscription. If the new card that you&apos;ve added hasn&apos;t automatically been assigned then you can switch to your new card by clicking on that section.&#xA0;Our customer care team are on hand to help Monday - Friday, so please email us at&#xA0;<a href="mailto:hello@potsfortots.co.uk">hello@potsfortots.co.uk</a> if you need any support.&#xA0;

You can update the card used on your subscription by heading to the My Account page. Once signed in, select Manage Subscriptions > Payment Methods > Select the payment method you wish to update > Edit > Send Update Email. You will receive an email wi

How do I update my payment method?

Managing your subscription

How do I cook the meals?

Age Suitability and Meal Ranges (Simple vs Core)

How do I store the meals?

How long will your meals last in the freezer?

How do I know if your meals contain allergens?

Where do you source your ingredients from?

Are your ingredients/meals organic?

Which oils do you cook with?

Are your products pasteurised?

Is your meat halal?

Do you offer vegan / plant-based meals?

Why have your meals changed from 8+months to 1-5 years?

Why are most of your snacks for age 3+? Can my younger child eat them?

How many snacks are there in a pack?

What are your new snack packs made of?

What if my child doesn't like one of the meals?

Do your meals contain additives?

Are your meals free from added salt and sugars?

Can you cook Pots for Tots meals and snacks in the air fryer?

Can the pots go directly into the oven?

Product Information

What day do you deliver?

Where do you deliver to?

How much is delivery?

What if I'm not at home to take delivery of my order?

How do I track my order?

How do I cancel my order?

What if my package gets lost or arrives damaged?

Do you offer refunds or exchanges?

How long are gift vouchers valid for?

What methods of payment do you accept?

My order status is Unfulfilled - what does this mean?

Ordering & Delivery

Is my subscription flexible? Can I cancel after making my first order?

How can I cancel my subscription?

Can I make changes to my subscription?

When will I be charged for my order?

If I subscribe, can I change or choose different meals each time?

Can I pause my subscription?

Can I add a discount code or gift card to my subscription?

Can I change the frequency of my deliveries?

How do I dispose of your packaging - is it recyclable?

Packaging

What's the difference between the original and 'simple' meals?

Can I buy the e-book separately?

My little one doesn't like sauce touching pasta/rice, are your sauces separate?

Can I swap out the meals in the bundle?

Can I buy the meals separately?

Why is my child refusing food?

What age is the Simple range for?

My child is allergic to nuts. Can I swap out the Simple Chicken Korma in the bundle?

I'm raising my little one as a veggie, but your fussy meals contain meat! Can I swap out meals?

How do I update my payment method?Updated 14 days ago