Ordering & Shipping InformationUpdated 9 days ago

Delivery days & cut-off times

Deliveries are made on Mondays and Thursdays. You can choose your first delivery date at checkout.

• Order by midnight on Monday → delivery Thursday

• Order by midnight on Thursday → delivery Monday

For subscriptions, you can manage subsequent deliveries in your account and choose your preferred delivery day for each box.

Our delivery partner, DPD, will email you on the morning of your delivery to confirm your delivery slot.

Delivery time slots are determined by our courier partners and are outside of our control. Please bear this in mind when selecting a delivery address, particularly if arranging delivery to a workplace.

Minimum order quantity

Our Build a Box bundle has a minimum order quantity of 8 items per order.

This is because we can’t guarantee the temperature will stay properly maintained during transit if the box isn’t full, and we want to ensure your meals arrive safely frozen and in perfect condition.

If you prefer, you can also choose from our range of pre-set bundles. 

Please note that items within our pre-set bundles cannot be swapped or substituted.

Where we deliver

We currently deliver across the UK to England, Wales, some areas of the Scottish Lowlands, and the Isle of Wight.

We do not yet deliver to the Channel Islands, Isle of Man, Northern Ireland, Scottish Highlands, or Scottish Islands.

Our orders are sent using a 24-hour delivery service, and unfortunately, our current delivery partner is unable to provide this service to these areas. We’re working to expand our delivery network to these areas in the future.

Postcodes we are currently unable to deliver to:

Delivery costs

The more meals you buy, the lower your delivery charge:

• 8–11 items: £3.99

• 12–15 items: £1.99

• 16+ items: Free delivery

 
For additional questions about our shipping policy, please contact us at [email protected].